25-1981 : Halton-Pope, Concerns Re Living Conditions in BMHA-Managed Facilities

This item addresses concerns raised by Majority Leader Leah M. Halton-Pope regarding deplorable living conditions and tenant treatment in facilities managed by the Buffalo Municipal Housing Authority (BMHA). Residents have reported unaddressed maintenance requests, pest infestations, mold, and heating failures. The Common Council has requested a detailed written response from BMHA Executive Director Gillian Brown by December 29, 2025, outlining:

• Current processes for maintenance requests, including timelines, staffing, and oversight.
• Protocols for tenant treatment and customer service, including training and accountability.
• Corrective action plans for health, safety, and quality-of-life issues.
• A comprehensive explanation of the BMHA voucher program.
• Guidance on where voucher recipients can find safe, quality housing.

A public hearing is scheduled for early January to discuss these issues further. The Common Council has the authority to subpoena BMHA, but prefers voluntary participation. The item was referred to the CD on 12/09/25 and was tabled, with the next meeting scheduled for 12/30/2025.